Delivery

Each piece is made to order just for you.

Dispatch times:

  • Standard dispatch is within 5 working days, though items may often be sent sooner.
  • At times of high demand, dispatch may take longer—please check your order confirmation for the estimated delivery date.
  • If you need your order more quickly, please contact us before ordering, and we will do our best to accommodate urgent requests.

Delivery costs:

  • UK delivery for greetings cards: £1.80
  • UK Royal Mail tracked (items under £50): £5
  • UK Royal Mail special delivery (items £50 and above): £8.35

We now offer worldwide shipping.
Shipping costs vary for each country. These will be added at the checkout when you put in your address. If you’d like more information, feel free to email.

Please note: All items are handmade and lead times may vary during busy periods.

Returns & Refunds

We hope you love your jewellery! If you are not completely satisfied:

  • Refunds: Return items within 14 days of receipt. Refunds will be issued to the original payment method, minus postage, within 7 days of receiving the item.
  • Exchanges: You may exchange items within 30 days.
  • from October, the exchange period is extended so gifts can be exchanged until the 24th of January.

Important:

  • Items must be returned in their original condition and packaging.
  • Personalised or bespoke items cannot be returned unless agreed in advance.
  • Delivery charges are refundable only if the goods are faulty.
  • Items may vary slightly from images as they are handmade and often incorporate natural materials, making each piece unique.